Help & FAQs

Our e-bikes are designed to be the best in their price segment, not the cheapest. Making the lowest-priced bikes would mean compromising on quality. We know you’ll likely use your e-bike more than expected, and over time, you’ll appreciate having invested in superior quality.

We’ve been developing e-bikes from the ground up for over ten years, working directly with each component manufacturer. This ensures unmatched quality, functionality, and longevity.

Think about how you plan to use your e-bike. Many riders end up cycling more and farther than they expected. All our e-bikes come with high-performance motors and top-quality batteries, so focus on choosing the right frame, equipment, and price range rather than just motor power—an e-bike is much more than its motor!

We recommend test-riding different models before considering the price. At our dealers, you can thoroughly test and compare e-bikes. Be sure to ride up steep hills and for several kilometers to truly experience how the e-bike performs.

Not necessarily. Battery quality depends on cell chemistry, capacity, and grade—not just size. A 500Wh battery with high-quality cells can outperform a 900Wh battery with lower-grade cells in longevity and performance.

If an e-bike boasts huge battery capacity and high motor power at a low price, the manufacturer likely cut costs on key components, leading to shorter lifespan and reduced efficiency. For example, an e-bike marketed with a 115Nm engine and 900+Wh battery, and is much cheaper than alternatives with 70Nm engine and 600Wh batteries, then the former bike has compromised a lot on quality.

We use only Grade-A battery cells from top manufacturers, ensuring faster charging, longer life and minimal capacity loss over time.

Range depends on various factors like road and weather conditions, temperature, rider weight, load, cadence, motor assistance, and terrain. Bosch offers a useful tool to estimate range: eBike range calculator for Bosch systems : eBike range calculator for Bosch drive systems   (note that this is only an estimate).